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Privacy Policy & Website Privacy Statement

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Privacy Policy

As a manufacturer of world-class equipment and solutions for the oil and gas industry Master Flo Valve Inc. (“Master Flo”) is an organization dealing with businesses rather than individuals. In that context, it only collects the contact information and queries that representatives of its business customers, worldwide, provide to it. This means the personal data of all business representatives is protected in compliance with the applicable local privacy laws

Specifically:

  • Collection and use of personal information by Master Flo is limited to what is necessary for the purpose of providing the services that its customers have requested.

  • No personal data is collected or used beyond what business representatives of Master Flo customers have directly provided.

  • Data collected is never rented or sold.

  • The personal data is not retained for longer than necessary as dictated by law.

  • Master Flo may store personal information on servers managed by Ultimate Software in the United States, in Microsoft Office 365 data centers located in the United States, in Amazon Web Services data centers located in the United States and/or on computers managed by the Stream-Flo Group of Companies in Canada, the United States and/or in the United Kingdom. Datacenters managed by Ultimate Software, Microsoft and Amazon are certified under ISO standards and the EU-US Privacy Shield privacy protection.

  • All Master Flo data centers suppliers, including Ultimate Software, Microsoft and Amazon contribute to data security and have been chosen by Master Flo after the exercise of due diligence for reliability in data protection. Individuals can access their personal data at Master Flo, or have it corrected or deleted, by contacting privacy@masterflo.com. Requests will be addressed within 30 days.

  • Individuals may contact privacy@masterflo.com should they have any concerns about protection of personal data at Stream-Flo. In addition, remedies exist with the local data protection authority.

  • Master Flo applies necessary physical, technological and administrative measures to protect Personal Data at the level appropriate to its sensitivity.

For privacy and personal information queries and concerns, please contact us at privacy@masterflo.com.

Website Privacy Statement

We, Master Flo Valve Inc. (“Master Flo”), are a manufacturer of world-class equipment and solutions for the oil and gas industry, headquartered in Edmonton, Alberta, Canada and operating facilities and sales offices in Canada and around the world. This website is directed at our business customers to provide Master Flo products and services worldwide. This site only collects data from business representatives of Master Flo customers.

What information we collect through the website

We collect IP addresses and device identifications through the use of cookies. We collect this data to record visits and improve our website, as well as to recognize the computer when revisiting our website. You may opt-out of cookies through the privacy settings on your browser.

Where we keep and how we protect your information

We may store your personal information on servers managed by Ultimate Software in the United States, in Microsoft Office 365 datacenters located in the United States, in Amazon Web Services datacenters located in the United States and/or on computers managed by the Stream-Flo Group of Companies in Canada, the United States and/or in the United Kingdom. Datacenters managed by Ultimate Software, Microsoft and Amazon are certified under ISO standards and the EU-US Privacy Shield privacy protection.

All Master Flo datacenter suppliers, including Ultimate Software, Microsoft and Amazon contribute to data security and have been chosen by us after the exercise of due diligence for reliability in data protection.

How we share information

We only share personal information with third party contractors engaged to assist us in improving our website and providing our services and only for that purpose. We ensure that they all comply with applicable Privacy or Data Protection Legislation.

Your privacy rights

You have the right to access the personal information you have provided to us through the website by contacting us at privacy@masterflo.com. If you find your information is inaccurate, we will correct or delete it, as needed. You can withdraw your consent to us holding the information you provided at any time.

To read Master Flo’s Privacy please see above.

Contact us

For any privacy and personal information queries and concerns, please contact us at privacy@masterflo.com.

Request Product Data Sheet

Privacy Disclaimer

This website uses cookies that recognize your computer or device to give you the best user experience and to improve its features. You can disable cookies through your browser but some features of the site will no longer be available. Read our Website Privacy Statement.